WSIB / WorkSafeBC / WCB letter explained in English
Workplace injury insurance. Pays benefits and health costs if you are hurt or get sick because of your job.
Letters you may get
- Claim decision — whether they accept your claim
- Request for information — they need forms or medical reports
- Benefit letter — how much you get, and for how long
What to do
- Tell your employer about a work injury right away, and see a doctor.
- If you disagree with a decision, you can object — but the time limit can be short, for example 30 days for some decisions in Ontario.
- Find the deadline. Look for “deadline”, “pay by”, “due date”, “within”, “no later than”.
- Write the reference number from the letter on everything you send back, and keep copies.
- If you disagree with a decision, object in writing before the deadline (“notice of objection”, “request for reconsideration”, “appeal”, “objection”, “review”, “dispute”). See the template.
Questions
What is the WSIB / WorkSafeBC / WCB?
Workplace injury insurance. Pays benefits and health costs if you are hurt or get sick because of your job.
How long do I have to answer a letter from the WSIB / WorkSafeBC / WCB?
It depends on the letter. Look for words like “deadline”, “pay by”, “due date”, “within”, “no later than” — they mark the deadline. In Canada, many deadlines count from the date printed on the letter, not from the day it arrives — for example, the 90 days to object to a tax notice. Mail can take several days, so check the date on the letter and act early. To object, the letter usually names the way to do it (“notice of objection”, “request for reconsideration”, “appeal”, “objection”, “review”, “dispute”).
Can I read a WSIB / WorkSafeBC / WCB letter in English?
Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in English. Your letter never leaves your device.
Other offices in Canada
Canada Revenue Agency (CRA) · Immigration, Refugees and Citizenship Canada (IRCC) · Service Canada · Provincial health plan (OHIP, MSP, AHCIP …) · Ministry of Finance / Revenue (your province) · ServiceOntario / ICBC / registry office · City or town — property tax department · City bylaw enforcement / parking