Energieversorger letter explained in English

Energy supplier. The company that sells you electricity, gas or heating.

Letters you may get

• Jahresabrechnung — the yearly bill
• Abschlagsänderung — your monthly payment changes
• Sperrandrohung — they threaten to cut off supply

What to do

• If they threaten to cut supply, call them right away and ask for a payment plan.
• Find the deadline. Look for “Frist”, “bis zum”, “innerhalb”.
• Write the reference number from the letter on everything you send back, and keep copies.
• If you disagree with a decision, object in writing before the deadline (“Einspruch”, “Widerspruch”). See the template.

Questions

What is the Energieversorger?

Energy supplier. The company that sells you electricity, gas or heating.

How long do I have to answer a letter from the Energieversorger?

It depends on the letter. Look for words like “Frist”, “bis zum”, “innerhalb” — they mark the deadline. In Germany, a posted official letter usually counts as delivered on the 4th day after it was sent. To object, the letter usually names the way to do it (“Einspruch”, “Widerspruch”).

Can I read a Energieversorger letter in English?

Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in German. Your letter never leaves your device.

Other offices in Germany

Finanzamt · Hauptzollamt · Jobcenter · Agentur für Arbeit · Ausländerbehörde · Bürgeramt · ARD ZDF Deutschlandradio Beitragsservice · Krankenkasse