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Italian office words from Italy, explained

The words you see in official letters in Italy, in plain English.

Anagrafe
The Comune’s register of residents. You register your address here.
Autotutela
A request to the office to cancel or correct its own act, for example when it is clearly wrong. It does not stop the deadline to appeal.
Avviso bonario
A tax notice after a check of your tax return. If you pay in time, the penalty is lower.
Avviso di accertamento
A formal tax demand after a check by the tax office. You can usually appeal within 60 days.
Avviso di giacenza
Notice that a registered letter is waiting for you at the post office.
Bollettino
A payment slip. You can pay it at the post office, at a bank or online.
CAF
Tax help centre. It helps with tax returns, ISEE and tax letters, often for free or a small fee.
Carta d’identità
ID card from the Comune. Foreign residents can get one too, but for them it is not a travel document.
Cartella di pagamento
A demand from the tax collector to pay an unpaid tax, fine or contribution.
Codice avviso
The 18-digit code you need to pay a PagoPA notice.
Codice fiscale
Your personal tax code: 16 letters and numbers. You need it for almost everything — work, rent, the doctor, a bank account.
Conguaglio
Adjustment. The difference between estimated and real use: you pay extra or get money back.
Decreto ingiuntivo
A court order to pay a debt.
Decurtazione punti
Points taken off a driving licence.
Deposito cauzionale
Rental deposit. It can be at most 3 months’ rent.
Diffida
Formal warning. They tell you to do something, often to pay, or they will take legal steps.
Ente creditore
The office that is owed the money, for example a city or the tax office.
F24
The standard form to pay taxes. You can pay it online, at a bank or at a post office.
Fermo amministrativo
A block on your car or motorbike because of an unpaid debt. You must not drive it while it is blocked.
IMU
Property tax. Owners pay it, but usually not on the home they live in.
INPS
The national social security institute. It pays pensions and many benefits.
Interessi
Interest. Extra money added, usually because a payment is late.
Ipoteca
A legal charge on a house or flat, for example because of a large unpaid debt.
ISEE
A statement of your family’s income and savings. Many benefits and discounts depend on it.
Messa in mora
Formal demand to pay. After it, interest can be added and legal steps can follow.
NASpI
Unemployment benefit, paid by INPS after you lose your job.
Notifica
Formal delivery of an official letter. Many deadlines start on this day.
Opposizione
A formal challenge, for example against a court payment order.
PagoPA
The national system for paying public offices. Each payment has its own codice avviso.
Partita IVA
VAT number for self-employed people and companies. You need one if you work as a freelancer.
Patronato
Free help centre for pensions, benefits and work accidents. Many also help with residence permit forms.
PEC
Certified email. A message sent by PEC counts like a registered letter.
Permesso di soggiorno
Residence permit for people who are not EU citizens.
Pignoramento
Seizure of money, wages or things to pay a debt.
Preavviso di rigetto
Notice that they plan to refuse your application. You can reply with comments, usually within 10 days.
Precetto
A formal demand to pay within a short time. After it, the creditor can start seizing money or things.
Raccomandata
Registered letter. You sign when you receive it. With “A/R”, the sender gets proof of delivery.
Rateizzazione
Paying a debt in instalments.
Reclamo
Complaint, for example to a supplier about a wrong bill.
Residenza
Your official registered address in Italy, recorded by the Comune.
Ricorso
Appeal. A formal request to a court or a higher office to change a decision.
Sanzione
Penalty or fine.
Scadenza
Due date, or the date something ends.
Sfratto
Eviction. Only a court can order it.
SPID
Digital identity. You use it to log in to public websites, like INPS or the Agenzia delle Entrate.
TARI
Waste collection tax. The person who lives in the home pays it — usually tenants too.
Termine
Deadline or time limit.
Tessera sanitaria
Health card. It also shows your codice fiscale.
Udienza
Court hearing.
Verbale
Official report. For fines, the verbale is the fine itself.