Notificaciones electrónicas (DEHú / Carpeta Ciudadana) letter explained in English
Electronic notifications. The government website where official letters wait for you online. It isn’t the office that wrote the letter — open the letter to see who sent it.
Letters you may get
- Aviso de notificación — an email or text saying a new letter is waiting for you online
- Notificación electrónica — the letter itself, opened online
What to do
- An electronic letter counts as delivered when you open it — or 10 calendar days after it was made available, even if you never open it.
- Companies must get letters electronically, and so must autónomos for Social Security. Check your notifications often.
- Find the deadline. Look for “plazo”, “hasta el”, “días hábiles”.
- Write the reference number from the letter on everything you send back, and keep copies.
- If you disagree with a decision, object in writing before the deadline (“recurso de reposición”, “reclamación económico-administrativa”, “recurso de alzada”, “reclamación previa”, “alegaciones”, “oposición”, “recurso”). See the template.
Words you may see
- Notificación
- Official delivery of a letter. Most deadlines start the day after.
Questions
What is the Notificaciones electrónicas (DEHú / Carpeta Ciudadana)?
Electronic notifications. The government website where official letters wait for you online. It isn’t the office that wrote the letter — open the letter to see who sent it.
How long do I have to answer a letter from the Notificaciones electrónicas (DEHú / Carpeta Ciudadana)?
It depends on the letter. Look for words like “plazo”, “hasta el”, “días hábiles” — they mark the deadline. In Spain, deadlines usually count from the day after the letter is delivered (notificación). A paper letter is delivered on the day you receive it; an electronic one when you open it, or 10 calendar days after it was made available. We estimate 3 days for post — use the real date if you know it. To object, the letter usually names the way to do it (“recurso de reposición”, “reclamación económico-administrativa”, “recurso de alzada”, “reclamación previa”, “alegaciones”, “oposición”, “recurso”).
Can I read a Notificaciones electrónicas (DEHú / Carpeta Ciudadana) letter in English?
Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in Spanish. Your letter never leaves your device.
Other offices in Spain
Agencia Tributaria (AEAT) · Tesorería General de la Seguridad Social (TGSS) · Instituto Nacional de la Seguridad Social (INSS) · Servicio Público de Empleo Estatal (SEPE) · Oficina de Extranjería / Policía Nacional · Ayuntamiento · Dirección General de Tráfico (DGT) · Organismo de recaudación / Diputación