Elektrizitätswerk / Energieversorger letter explained in English
Energy supplier. The company that supplies your electricity, and sometimes gas, water or heating. Often it belongs to your town or canton.
Letters you may get
- Stromrechnung — the bill for electricity
- Akontorechnung — an advance payment; your real use is billed later
- Schlussrechnung — the final bill when you move out
What to do
- When you move out, give them the meter reading (Zählerstand) on the day you leave.
- Find the deadline. Look for “Frist”, “bis zum”, “innert”.
- Write the reference number from the letter on everything you send back, and keep copies.
- If you disagree with a decision, object in writing before the deadline (“Einsprache”, “Rechtsvorschlag”, “Rekurs”, “Beschwerde”). See the template.
Questions
What is the Elektrizitätswerk / Energieversorger?
Energy supplier. The company that supplies your electricity, and sometimes gas, water or heating. Often it belongs to your town or canton.
How long do I have to answer a letter from the Elektrizitätswerk / Energieversorger?
It depends on the letter. Look for words like “Frist”, “bis zum”, “innert” — they mark the deadline. In Switzerland, a legal deadline starts the day after you receive the letter. A registered letter you don’t collect usually counts as delivered on the 7th day after the collection notice (Abholungseinladung). To object, the letter usually names the way to do it (“Einsprache”, “Rechtsvorschlag”, “Rekurs”, “Beschwerde”).
Can I read a Elektrizitätswerk / Energieversorger letter in English?
Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in German. Your letter never leaves your device.
Other offices in Switzerland
Kantonales Steueramt / Steuerverwaltung · Gemeindesteueramt · RAV (Regionales Arbeitsvermittlungszentrum) · Arbeitslosenkasse · Migrationsamt · Einwohnerkontrolle / Einwohneramt · Krankenkasse · Serafe AG