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English office words from the United States, explained

The words you see in official letters in the United States, in plain English.

A-Number
Your immigration file number (Alien Registration Number). It starts with A, followed by up to 9 digits.
adjustment
A change to your account, for example to your tax, refund or benefit amount.
appeal
A formal request to change a decision. It must reach them by the deadline.
audit
A check of your tax return. They may ask for receipts and other proof.
balance due
The amount you still owe.
biometrics
Your fingerprints, photo and signature, taken at an appointment.
certified mail
Mail with proof that you sent it and that it was delivered. Good for important replies.
citation
A ticket. An official notice that you broke a rule, for example a parking or traffic rule.
Collection Due Process
Your right to a hearing with the IRS Independent Office of Appeals about a levy or lien.
complaint
In court papers: the document that starts a lawsuit and says what the other side wants.
debt validation
Information a debt collector must give you about a debt, and your right to dispute it.
deductible
In health insurance: what you pay each year before the insurer starts to pay. In tax letters: an amount you can subtract from your income.
default judgment
A court decision against you because you didn’t answer or didn’t come to court.
EIN
Employer Identification Number. A tax number for businesses and employers.
EOB
Explanation of Benefits. A statement from your health insurer about what it paid. It is not a bill.
eviction
The legal process a landlord must use to make a tenant leave.
fair hearing
A hearing to appeal a decision about benefits like Medicaid or SNAP.
garnishment
Money taken straight from your pay or bank account to pay a debt. Private creditors usually need a court judgment first.
green card
Permanent resident card. Proof that you can live and work in the US permanently.
hearing
A meeting, in person, by phone or by video, where a judge or officer listens to both sides.
installment agreement
A deal to pay a debt in monthly parts. Also called a payment plan.
interest
Extra money charged on an unpaid amount, usually every day until you pay.
ITIN
Individual Taxpayer Identification Number. A tax number from the IRS for people who can’t get an SSN.
jury duty
Serving as a juror in a court case. Courts pick people at random, often from lists of drivers and voters.
lease
Your rental contract.
levy
Taking money or property by force to pay a debt, for example from your bank account or wages.
lien
A legal claim on your property, like a house or car, until a debt is paid.
Medicaid
Free or low-cost health coverage from your state for people with low income.
NOID
Notice of Intent to Deny. USCIS plans to say no unless your answer changes their mind.
notice
An official letter. The date printed on it often starts the deadline.
Notice of Deficiency
IRS letter that says you owe more tax. It gives you the right to challenge it in Tax Court.
overpayment
Money paid to you by mistake that they want back. In IRS letters, it can also mean you paid too much tax.
penalty
Extra charge for paying or filing late, or for a mistake.
premium
Your regular payment for insurance, usually every month.
receipt notice
A letter (Form I-797C) that confirms USCIS got your application. It shows your receipt number.
reconsideration
A new review of a decision by the same office. Often the first step of an appeal.
refund offset
Your refund was used to pay a debt you owe, for example back taxes, child support or a student loan.
RFE
Request for Evidence. USCIS needs more proof before it decides your case.
security deposit
Money you paid when you moved in. The landlord must return it, minus allowed costs, within a time set by state law.
small claims
A simple court for smaller money disputes. People often go without a lawyer.
SNAP
Supplemental Nutrition Assistance Program. Monthly money for food on an EBT card.
SSN
Social Security number. Your 9-digit number for work, taxes and benefits.
statute of limitations
The time limit for suing over a debt. It differs by state and by type of debt.
summons
An official paper that orders you to answer a lawsuit or come to court.
Taxpayer Advocate Service
An independent office inside the IRS. It helps for free when a tax problem causes you hardship or isn’t solved the normal way.
unemployment benefits
Payments from your state for a while after you lose a job through no fault of your own.
utility shutoff
When a utility company cuts your power, gas or water for unpaid bills.
waiver
A request to cancel a debt or set aside a rule in your case, for example an overpayment you can’t pay back.
work permit (EAD)
Employment Authorization Document. A card that shows you may work in the US for a set time.