Questura (Ufficio Immigrazione) letter explained in English
Police immigration office. The state police office that issues and renews your residence permit (permesso di soggiorno).
Letters you may get
- Convocazione — an appointment, for example to give fingerprints or collect your permit
- Preavviso di rigetto — they plan to refuse your permit and let you explain first
- Rigetto / Diniego — your permit application was refused
What to do
- Keep the post office receipt (ricevuta) of your permit application with your passport. It shows you applied.
- Apply to renew your permit early, before it ends. Check the deadline for your type of permit.
- Find the deadline. Look for “termine”, “entro il”, “scadenza”.
- Write the reference number from the letter on everything you send back, and keep copies.
- If you disagree with a decision, object in writing before the deadline (“ricorso”, “opposizione”, “istanza di autotutela”, “reclamo”). See the template.
Words you may see
- Permesso di soggiorno
- Residence permit for people who are not EU citizens.
- Preavviso di rigetto
- Notice that they plan to refuse your application. You can reply with comments, usually within 10 days.
Questions
What is the Questura (Ufficio Immigrazione)?
Police immigration office. The state police office that issues and renews your residence permit (permesso di soggiorno).
How long do I have to answer a letter from the Questura (Ufficio Immigrazione)?
It depends on the letter. Look for words like “termine”, “entro il”, “scadenza” — they mark the deadline. In Italy, deadlines usually run from the day the letter counts as delivered (notifica). For registered mail, that is the day you sign for it — or, if you don’t collect it, a set time after the post office leaves a notice. Our estimate adds 3 days to the date on the letter, so check the real date. To object, the letter usually names the way to do it (“ricorso”, “opposizione”, “istanza di autotutela”, “reclamo”).
Can I read a Questura (Ufficio Immigrazione) letter in English?
Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in Italian. Your letter never leaves your device.
Other offices in Italy
Agenzia delle Entrate · Agenzia delle entrate-Riscossione · Concessionario della riscossione · INPS · INAIL · Comune · Polizia Locale / Municipale · Prefettura – Sportello Unico per l’Immigrazione