Dispute the debt and ask for proof — English letter template

Use this if you don’t recognise the debt or the amount looks wrong. Send it within the time in the letter (for a letter of claim, 30 days) and keep a copy. Ask them to put collection on hold while they reply.

What the letter says

I dispute this debt. Please send me proof: a copy of the agreement, a statement showing how the amount was worked out, and proof that you have the right to collect it. Please put collection on hold until then.

The letter in English

Fill in the parts in [brackets], print, sign and send it by post. Keep a copy.

[Your full name]
[Your address]
[Town and postcode]

[Name of the agency or company]
[Address from the letter]

[Town], [DD/MM/YYYY]

Re: Disputed debt — request for information

Dear Sir or Madam,

I have received your letter dated [DD/MM/YYYY] about a debt of [amount].

I dispute this debt. Please send me:
- a copy of the signed agreement,
- a statement of account showing how you worked out the amount,
- proof that you have the right to collect this debt (for example a notice of assignment).

Please put this account on hold until you have sent this information.

This letter is not an admission that I owe this debt.

Yours faithfully,


[Signature]
[Your full name]

When you check your own letter with Briefly, it fills in the date, reference numbers and amounts for you.