Ask for a mandatory reconsideration — English letter template

Use this if you disagree with a benefit decision. Send it within one month of the date on the decision letter — you can also ask by phone or in your Universal Credit journal. You must do this before you can appeal to a tribunal.

What the letter says

I disagree with your decision and ask for a mandatory reconsideration. Reason: [your reason]. I attach evidence. Please confirm that you received this request.

The letter in English

Fill in the parts in [brackets], print, sign and send it by post. Keep a copy.

[Your full name]
[Your address]
[Town and postcode]

[Name of the agency or company]
[Address from the letter]

[Town], [DD/MM/YYYY]

Re: Request for mandatory reconsideration

Dear Sir or Madam,

I am writing about your decision dated [DD/MM/YYYY].

I disagree with this decision and I am asking for a mandatory reconsideration.

Reason: [Explain which parts of the decision are wrong and why. For example: the points for daily living don’t match my needs, because …]

[I have attached new evidence, for example letters from my doctor.]

Please send me a copy of the evidence you used to make the decision, and confirm that you have received this request.

Yours faithfully,


[Signature]
[Your full name]

When you check your own letter with Briefly, it fills in the date, reference numbers and amounts for you.