ASL (Azienda sanitaria locale) letter explained in English

Local health authority. Runs public health care in your area. You register here with the national health service and choose a family doctor (medico di base).

Letters you may get

• Iscrizione al Servizio sanitario nazionale — your registration with public health care
• Sollecito pagamento ticket — an unpaid health fee, for example for a missed appointment
• Verifica esenzione ticket — they check if you really had the right not to pay a fee

What to do

• If you booked a health appointment and can’t go, cancel it in time. Otherwise you may have to pay the fee anyway.
• Find the deadline. Look for “termine”, “entro il”, “scadenza”.
• Write the reference number from the letter on everything you send back, and keep copies.
• If you disagree with a decision, object in writing before the deadline (“ricorso”, “opposizione”, “istanza di autotutela”, “reclamo”). See the template.

Questions

What is the ASL (Azienda sanitaria locale)?

Local health authority. Runs public health care in your area. You register here with the national health service and choose a family doctor (medico di base).

How long do I have to answer a letter from the ASL (Azienda sanitaria locale)?

It depends on the letter. Look for words like “termine”, “entro il”, “scadenza” — they mark the deadline. In Italy, deadlines usually run from the day the letter counts as delivered (notifica). For registered mail, that is the day you sign for it — or, if you don’t collect it, a set time after the post office leaves a notice. Our estimate adds 3 days to the date on the letter, so check the real date. To object, the letter usually names the way to do it (“ricorso”, “opposizione”, “istanza di autotutela”, “reclamo”).

Can I read a ASL (Azienda sanitaria locale) letter in English?

Yes. Take a photo of the letter with Briefly. It explains the letter in plain English, finds the deadline and the amount, and gives you ready-made replies in Italian. Your letter never leaves your device.

Other offices in Italy

Agenzia delle Entrate · Agenzia delle entrate-Riscossione · Concessionario della riscossione · INPS · INAIL · Comune · Polizia Locale / Municipale · Questura (Ufficio Immigrazione)